Privacy Policy

Last updated: December 24, 2024

1. General Provisions

This Privacy Policy (hereinafter — "Policy") defines the procedure for processing and protection of personal data of users of the btgsoft.ru website (hereinafter — "Website").

By using the Website, the User agrees to the terms of this Policy and gives consent to the processing of personal data in accordance with the terms set forth below.

2. Collection of Personal Data

When using the Website and making purchases, we may collect the following information:

  • Email address (specified when paying for goods)
  • Payment information (processed by Digiseller payment system)
  • IP address and browser data (collected automatically)
  • Information about interaction with the Website

3. Purposes of Personal Data Processing

Personal data is processed for the following purposes:

  • Processing orders and delivery of goods
  • Providing assistance with software launch and installation — contacting users to provide instructions, solve technical problems and consult on installation and configuration of purchased software
  • Contacting users regarding purchases and technical support
  • Improving Website operation and quality of services provided
  • Compliance with legal requirements
  • Fraud prevention and security

4. Methods of Personal Data Processing

Personal data processing is carried out using automation tools and without using such tools. Processing includes the following actions: collection, recording, systematization, accumulation, storage, clarification, extraction, use, transfer, anonymization, blocking, deletion, destruction.

5. Transfer of Personal Data to Third Parties

Personal data may be transferred to third parties in the following cases:

  • Payment systems (Digiseller, B2Pay) for payment processing
  • Upon request of government agencies in cases provided by law
  • To protect the rights and legitimate interests of the Website Administration

We do not sell or transfer personal data to third parties for their commercial use.

6. Protection of Personal Data

The Website Administration takes necessary technical and organizational measures to protect personal data from unauthorized access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions.

All payments are processed through secure payment systems using data encryption.

7. Storage Period of Personal Data

Personal data is stored for the period necessary to achieve processing purposes, or for the period established by law. After the storage period expires, personal data is subject to destruction or anonymization.

9. User Rights

The User has the right to:

  • Receive information about their personal data
  • Request clarification, blocking or destruction of personal data
  • Withdraw consent to personal data processing
  • Appeal the Administration's actions to the authorized body for protection of personal data subjects' rights

10. Changes to Privacy Policy

The Website Administration reserves the right to make changes to this Privacy Policy. All changes take effect from the moment of their publication on the Website. It is recommended to periodically review the Policy to familiarize yourself with changes.

11. Contact Information

For all questions related to personal data processing, the User can contact the Administration: